Terms & Conditions
Last Updated: November 2025
Welcome to The Wook Wonderland (“we,” “us,” or “our”). By accessing our website https://thewookwonderland.com and making a purchase, you agree to these Terms & Conditions.
Business Information
The Wook Wonderland operates as an online retail business based in Pennsylvania, USA.
Products & Customization
We offer handmade and customizable products. Because many items are made to order, slight variations in color, size, or detail may occur.
Customers are responsible for providing accurate customization information. Orders cannot be modified once production has begun.
Payments
All payments are securely processed through Wix Payments. By placing an order, you confirm that you are authorized to use the selected payment method.
Order Acceptance
Receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to refuse or cancel any order, including those with errors in pricing or availability.
Shipping
See our Shipping Policy for details. We are not responsible for delays or damages once a package has been handed to USPS.
Refunds and Alterations
See our Refund & Alterations Policy for details. Custom products are non-refundable, except in limited, case-by-case situations.
Intellectual Property
All content on this website (including images, text, logos, and designs) is owned by The Wook Wonderland and may not be reproduced or used without permission.
Limitation of Liability
To the fullest extent permitted by law, The Wook Wonderland is not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products. Our total liability shall not exceed the purchase price of the product.
Indemnification
You agree to indemnify and hold The Wook Wonderland harmless from any claims, damages, or expenses arising from your misuse of the site, violation of these terms, or infringement of third-party rights.
Governing Law
These terms are governed by the laws of the State of Pennsylvania, USA. Any disputes will be resolved in the appropriate courts within Pennsylvania.
Modifications
We may update these Terms & Conditions at any time. Continued use of the site constitutes acceptance of any changes.